Проблемы и перспективы использования аутсорсинга в органах местного самоуправления Украины

Abstract

The goal – of the paper is to analyze the opportunities and risks of outsourcing in the implementation of administrative and managerial processes by local authorities of Ukraine. The analysis includes a set of guidelines for improving outsourcing at the local governmental level. Research methodology – in the paper, an analysis of regulatory documents, reports of the Association of Ukrainian Cities, the outcomes of projects for the implementation of outsourcing in local governments, and an expert survey were used. Score/results – the problems in organizing outsourcing in local governments of Ukraine are identified. The recommendations for solving those problems are developed. Originality/value – the paper is done by the authors independently without any help and assistance of others. The paper provides links to researches, as well as links to legislation. The nature of the paper is a review report.